Vraym

Questions from users.

How do I reset my password?

You have two options. If you forgot your password click LOG IN, click the question mark next to the password field. Follow the instructions to reset your password. If you haven't forgot your password but if you do want to reset it, you can go to 'Settings', open more options, click PASSWORD and change it there.

Account

What is a Vraym?

A Vraym is a time related comment you place in the timeline of a video. A Vraym contains a thumbnail of a selection in a video plus a maximum of 40 characters. You're able to place a Vraym at anything you see in a video.

Basics, Vraym

Can I use Vraym its player on my own website?

Yes, as a publisher you’re able to earn commission by embedding the Vraym player on your own website. Simply copy the iframe code and paste it into the code of your own website. It’s important that your unique ID is known to us. This ID needs to correspond with your affiliate ID of the network your connected with. For earning a commission, you need to be applied and accepted to the advertiser program.

Player

Get in touch with us.

Monday - friday 9:00 - 17:00 business inquiries only.

Vraym Groningen, The Netherlands

contact (at) vraym.com

Dutch Chamber of Commerce 74797042

Couldn't find your answer?

Do I need an account to use Vraym.com?

You're able to share videos and earn money as a publisher without an account. However, if you want to start advertising you'll have to sign up for an account. To sign up, you'll need to agree with our Terms of use and you'll need to read our Privacy Policy.

Basics, Account

How do I reset my password?

You have two options. If you forgot your password click LOG IN, click the question mark next to the password field. Follow the instructions to reset your password. If you haven't forgot your password but if you do want to reset it, you can go to 'Settings', open more options, click PASSWORD and change it there.

Account

How do I sign up?

You can send us an email to contact@vraym.com. If you want to sign up for Vraym demo account, click REQUEST DEMO in the header of the website. Once you filled in your data, you'll receive an e-mail with an activation link included. Click the link to activate your Vraym demo account. We will soon get in touch with you. To sign up for a demo account, you'll need to agree with our Terms of use and you'll need to read our Privacy Policy.

Basics, Account

What is a Vraym?

A Vraym is a time related comment you place in the timeline of a video. A Vraym contains a thumbnail of a selection in a video plus a maximum of 40 characters. You're able to place a Vraym at anything you see in a video.

Basics, Vraym

How do I place a Vraym?

When you see something you're interested in, you simply click with your mouse in the video player. Next you select the area around the item you're interested in by using the transparent square which will appear. When you're satisfied with your selection you add a text and URL to the Vraym and you click Place Vraym. After a few seconds the Vraym will appear in the timeline of the video.

Vraym, Player

Can I use Vraym its player on my own website?

Yes, as a publisher you’re able to earn commission by embedding the Vraym player on your own website. Simply copy the iframe code and paste it into the code of your own website. It’s important that your unique ID is known to us. This ID needs to correspond with your affiliate ID of the network your connected with. For earning a commission, you need to be applied and accepted to the advertiser program.

Player

Can I upload my own video?

Yes, you can upload your own videos on Vraym. Click UPLOAD in the menu of the website and browse for the file you'd like to upload. After your video has been uploaded and processed, don't forget to publish it to make the video available for the public.

Basics, Video

How do I change the thumbnail of my video?

You can change the thumbnail of a video in your video settings. Look for the video on your account, open options and click SETTINGS. Follow the instructions to change the thumbnail.

Player, Video

How do I publish my video?

You can publish your video in your video settings. Look for the video on your account, open options and click SETTINGS. Follow the instructions to publish your video.

Player, Video

What are the recommended settings for video encoding?

Click here for more information about video files, codec, resolution, aspect ratio and audio codec.

Video

How do I delete a Vraym?

Go to the Vraym you'd like to delete, move your mouse to the Vraym and open options. Click DELETE VRAYM to delete your Vraym.

Vraym, Player

Where can I change the URL of the Get It Here button?

You can change the URL of the “Get It Here” button in the settings of a Vraym. Go to the Vraym, move your mouse to it, open options and click SETTINGS.

Vraym

Where can I download the Vraym logo?

Click here to download the Vraym logo set. Please note that use of the Vraym name and logo is permitted only to refer to Vraym or with express written permission of Vraym.

Vraym

How do I change my account settings?

If you want to change your account settings, log in and go to 'Settings'. You can find the settings in the menu. Don’t forget to save your changes.

Basics, Account

How do I delete my account?

If you're absolutely sure you want to delete your account, go to 'Settings' in the menu. In the account settings you're able to deactivate your account. If you deactivate your account, your Vrayms and videos will be unpublished.

Account

I deactivated my account, how do I reactivate it?

Log in with the username and password you've used before and your account will be activated again.

Account

Is Vraym compatible with my mobile phone or tablet?

Yes. The mobile version of Vraym is slightly different than the desktop version. Some functions might not be integrated in the mobile version.

Basics
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